Who we are

Arkleston Piping is a UK wide live entertainment booking agency. Our offices is located at:

Arkleston Piping
59 Gleniffer Road

Tel: 07931 355 164

Email: enquiries@arklestonpiping.co.uk

Our website address is: https://arklestonpiping.co.uk

What personal data we collect and why we collect it

We collect the following information:

  • Name (and business name if applicable)
  • Contact information including address, phone, email and IP address
  • Demographic information such as postcode, event address
  • Other information relevant to your enquiry

How do we collect information from you?

We obtain information about you when you use our website, submit an enquiry via the website, phone or email.

What do we do with the information we gather?

We require this information to understand your needs and provide you with a better service and in particular, for the following reasons:

  • Internal record keeping
  • Your event details and personal information will be passed to the performer(s) you have booked so that the performer may contact you regarding your event
  • We may use the information you provide to improve our products and services
  • We may periodically send promotional emails about artists or services which we think you may find interesting using the email address you have provided but only if you have made an enquiry with us
  • From time to time, we may use your information to contact you for market research purposes via email or phone
  • We may use the information you provide to customise the website and provide a better user experience

How long do we keep your information?

We will hold your personal information on our systems for as long as it is necessary to complete the booking you have made with us. When you have entered into a contract with us, we will hold your data securely for 6 years to help support our financial reporting requirements.

Who has access to your information?

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

We use a third-party email system, MailChimp, to deliver email from Arkleston Piping. This includes both transactional and marketing emails. We gather information regarding delivery success rates and open rates to ensure our customers are receiving our emails and to help us improve our marketing.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our website, you should note that we do not have any control over the other website(s). Therefore, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such websites and those websites are not covered by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you would like to remove your personal details from our website, please contact enquiries@arklestonpiping.co.uk.

Cookies Policy

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.